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Business Development and Operations Lead

Location:
Auckland
Type:
Permanent / Full Time
Reference:
1034102
The Tāmaki Regeneration Company (TRC) is a dynamic, values‑driven organisation dedicated to transforming Tāmaki and empowering communities. Operating across Glen Innes, Panmure, and Point England, TRC’s master plan spans the delivery of healthy homes, thriving town centers, economic uplift, social wellbeing, and deep cultural connection. Together with mana whenua, community, local organisations, government, and industry partners, TRC works to create a vibrant and thriving Tāmaki where whānau can achieve their aspirations.
  • Build & maintain employer partnerships that open & expand employment pathways for whānau
  • Turn data into insights through strong systems and reporting
  • Lift Hub delivery and impact through practical operational improvement
As the Jobs & Skills function transitions in‑house, TRC is creating a new Business Development & Operations Lead role to strengthen employer engagement, operational performance, and impact reporting across the Hub. This is a pivotal role ensuring the Jobs & Skills Hub operates effectively, makes informed decisions, and delivers measurable employment outcomes for the community. This role sits at the intersection of business development, operational delivery, and performance insight. As an externally focused role, the Business Development & Operations Lead seeks to work closely with local employers to support greater employment opportunities,  whilst also functioning as an operational champion to ensure the Hub has the systems, frameworks, and data it needs to understand what’s working, where to invest effort, and how to continuously improve.

What you’ll do

  • Own and grow employer and industry relationships to unlock employment, training and placement opportunities alongside the Programme Manager.
  • Strengthen alignment between employer demand and participant pathways leveraging data and insights to advise where demand sits and what areas to focus on
  • Lead the development and improvement of operational systems, documentation, and delivery workflows
  • Design and maintain reporting frameworks, dashboards, and insights that demonstrate performance and impact
  • Contribute to a collective delivery model, supporting the wider Hub when required

Who you’ll be

You bring a strong blend of relationship and partnership building and operational thinking, with experience across business development, employment services, community programmes, or similar environments. You’re confident building trusted relationships with employers, partners and internal teams, and understand how those relationships translate into meaningful opportunities for communities. Comfortable working with systems, data and reporting, you’re able to turn activity into insight and vice versa. You’re organised, solutions‑focused and at ease operating in evolving, “build‑as‑you‑go” environments, bringing structure where it’s needed without losing sight of purpose. Experience working alongside Māori and Pasifika communities — or a strong commitment to developing this capability — is essential, as is a genuine motivation to strengthen programmes that deliver lasting impact for whānau and this important Kaupapa.

Why TRC?
TRC is deeply values‑led, guided by:

  • Ka Poipoi — caring for and nurturing one another
  • Ka Honohono Tātou — joining together and building connection
  • Ka Waihanga Tahi Tātou — reflecting, learning, designing and creating together

You’ll join a collaborative, community‑centred organisation focused on long‑term, place‑based impact and play a key role in shaping how employment and skills outcomes are delivered across Tāmaki.

Ready to apply?
Apply today using reference number 1034102, or contact El Ferreira on 09 368 7300/eloah.ferreira@h2r.co.nz for a confidential kōrero. All applicants must have the right to live and work in Aotearoa New Zealand.

Apply Now