Hot Jobs

Tāmaki Regeneration Company (TRC) is a dynamic, values‑driven organisation dedicated to transforming Tāmaki and empowering communities. Operating across Glen Innes, Panmure, and Point England, TRC’s master plan spans the delivery of healthy homes, thriving town centres, economic uplift, social wellbeing, and deep cultural connection. Together with mana whenua, community, local organisations, government, and industry partners, TRC works to create a vibrant and thriving Tāmaki where whānau can achieve their aspirations.

An opportunity has arisen for an experienced Team and Customer Support professional to join the team, due to an internal promotion. This is a hands-on role combining reception, customer service, and administration support, ensuring daily operations run smoothly across two office locations. If you’re organised, approachable, and thrive in a varied environment, this could be the ideal opportunity for you.

As the welcoming face of the organisation, you’ll play a key role in creating a professional, inclusive, and manaakitanga-led environment for all who walk through the door.

About the role
You’ll provide customer and administrative support across the group, including:

• Managing the front desk and maintaining well-presented office spaces
• Answering calls, resolving queries, and connecting people with the right team members
• Supporting administration across the team and wider offices
• Coordinating hui, including catering and room set-up, delivered with care and attention

What you’ll bring

• Strong administration, customer service, and systems/process experience
• A positive, can-do attitude and strong initiative
• A natural ability to build relationships with empathy and respect
• A proactive, problem-solving mindset with a willingness to take ownership
• Strong organisational skills and the ability to manage a range of tasks
• Confidence in a fast-paced, front-facing role
• Ideally, experience within social services, the public sector, or health environments

What’s on offer:

• Permanent full-time opportunity.
• A varied and hands-on role with broad exposure across business operations.
• 5 weeks annual leave and other benefits.
• Supportive and collaborative team environment.
• The opportunity to help put in place best practice administration processes and systems

Why TRC?
TRC is deeply values‑led, guided by:

• Ka Poipoi — caring for and nurturing one another
• Ka Honohono Tātou — joining together and building connection
• Ka Waihanga Tahi Tātou — reflecting, learning, designing and creating together

This is a great opportunity for you to ensure a strong customer experience for those that engage with TRC or THA. In return you’ll join a collaborative, community‑centred organisation focused on long‑term, place‑based impact.

How to apply
To apply for this role or find out more, please visit our website at www.h2r.co.nz and refer to reference number 1023607. For further information please contact Priscila Arias on 09 368 7300. All applications will be acknowledged by email.