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We have an exciting opportunity for an experienced Business Operations Manager to join a purpose-driven, privately owned New Zealand business making a genuine impact in the community. This is a newly refined role created to strengthen operational oversight, improve visibility across the business, and support the next stage of growth. Working closely with the owners and wider leadership team, you’ll take ownership of the internal operations function including reporting, systems improvement, and people leadership ensuring the business is well organised and set up for long-term success. You’ll work across multiple areas, helping create consistency, accountability, and stronger operational visibility.

• High Impact- newly refined role
• Handy North Shore Location!
• Work for a purpose driven, NZ owned and operated organisation

This role would suit someone who enjoys bringing structure, clarity, and follow-through to a growing environment. You’ll be someone who naturally takes initiative, enjoys understanding how things work, and is confident improving systems and processes in a thoughtful and practical way.

What you’ll be responsible for:

• Leading operational delivery and supporting the smooth day-to-day running of the business
• Building and maintaining meaningful reporting and operational tracking
• Reviewing and improving systems, processes, and workflows
• Compliance, policies, procedures, and operational structure
• Providing leadership and oversight to the administration function
• Identifying risks, gaps, and opportunities for improvement
• Working closely with the leadership team to support planning and operational priorities
• Supporting a collaborative and positive team environment

About you:
You’ll be an experienced Operations professional with proven strength in compliance, policy, data, reporting and systems. You enjoy balancing people leadership with operational detail and are naturally organised, warm, fun, proactive, and solutions-focused. Most importantly, you’ll bring a collaborative and approachable style. This business values trust, open communication, and people who take the time to understand before making change. You’ll enjoy working closely with others, building strong relationships across the business, and creating confidence through consistency and follow-through.

Experience working within health, rehabilitation, professional services, or other service-based environments would be highly regarded.

Why this role?

• Opportunity to work closely with a collaborative and engaged leadership team
• Take on a role with genuine ownership and influence
• Ability to help shape and strengthen operational foundations
• Purpose-driven organisation with strong community impact
• Free on-site parking

Applications close 25 June 2026.

To apply please visit www.h2r.co.nz and refer to ref #1111670. Call us today for a confidential chat on 09 3687300 or email Eloah.ferreira@h2r.co.nz. Please note: All applicants must be based in New Zealand and hold full working rights.