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We are looking for an experienced Credit Control professional to step into a hands-on leadership role within a financial services organisation. This is not your typical collections role—it combines team leadership, process improvement, stakeholder engagement, and technical ownership of a critical credit control system.

• Hybrid working available
• Leadership position + good salary and bonus
• Collaborative team and a great brand!

The Opportunity

You’ll lead a small, capable team responsible for managing collections, allocations, and debtor performance, while playing a key role in lifting team capability, strengthening processes, managing core systems and working closely with the finance team. This role sits within a high-performing finance function and offers strong visibility across the business, working closely with senior stakeholders.

What You’ll Be Doing

• Leading, coaching, and developing a small Credit Control team
• Managing aged debt, escalations, and complex account queries
• Driving improvements in credit control processes and documentation
• Becoming the go-to expert for a key internal system (training provided)
• Building strong relationships with finance, operations, and external partners
• Supporting governance, audit, and control requirements
• Delivering reporting and insights to support decision-making

What Makes This Role Different

• Strong balance of leadership + technical + process improvement
• Ownership of a specialised system with real impact on business performance
• Broad stakeholder exposure, including senior finance leader

About You
You’re an experienced Credit Control leader/manager with demonstrated leadership experience. You are a systems-savvy professional who thrives in complex, structured environments and enjoys leading people.

You will bring:

• Proven experience leading or managing a team
• Strong background in credit control, debtor management, or receivables ideally within the financial services industry
• Confidence managing stakeholders and difficult conversations
• High attention to detail and accountability
• Strong Excel and systems capability
• A continuous improvement mindset

What’s On Offer

• Competitive salary + performance bonus
• Hybrid working 
• A genuine leadership role with impact and visibility
• Opportunity to shape processes and build capability

Ready to step into a leadership role where you can make a real impact?
Apply today via our website: www.h2r.co.nz using reference number 1118757, or contact El Ferreira on 09 368 7300 for a confidential discussion. All applicants must have the legal right to work and live in New Zealand.