Hot Jobs

Admission Support Officer

Location:
Auckland
Type:
Contract or Temp
Reference:
1245036
  • Temporary administration and student services opportunities within tertiary education
  • Support student enquiries, admissions, records, and the wider student experience
  • Immediate start within busy Auckland education campuses

We’re recruiting for highly organised and service-focused professionals to join a busy tertiary education environment.

These varied temporary opportunities would suit candidates who enjoy supporting people, managing detailed administration, and working within fast-paced, process-driven teams. You’ll help ensure students receive timely and accurate support while maintaining high standards of data accuracy, documentation, and customer service.

About the Roles
Working across student services and admissions functions, you’ll support students and internal teams throughout different stages of the education journey. Depending on the opportunity, this may include responding to student enquiries, reviewing applications and documentation, maintaining student records, monitoring attendance and engagement, coordinating student activities, or supporting operational projects.

You’ll work closely with academic teams, admissions, compliance, student support teams, and other stakeholders to ensure information is accurate, processes are followed, and students receive a professional and positive experience.

Key Responsibilities

  • Respond to student enquiries across email, phone, online, and face-to-face channels
  • Provide accurate information about processes, policies, services, and available support
  • Review applications and supporting documentation for completeness and accuracy
  • Follow up with students or stakeholders regarding missing or additional information
  • Maintain accurate and up-to-date student records across relevant systems
  • Complete data checks, identify discrepancies, and escalate issues appropriately
  • Assist with student communications, orientation, events, and engagement activities
  • Prepare reports, update documentation, and support general administrative processes
  • Handle confidential information in line with privacy requirements and internal procedures

What You’ll Bring

  • Previous experience in administration, coordination, student services, admissions, or a similar role
  • Strong attention to detail and a high level of accuracy
  • Excellent written and verbal communication skills
  • A professional, approachable, and service-focused manner
  • Confidence responding to enquiries and working with people from diverse cultural backgrounds
  • Strong organisational skills and the ability to manage competing priorities and deadlines
  • Confidence using Microsoft Office, particularly Outlook, Word, and Excel
  • The ability to quickly learn new systems and processes
  • Sound judgement and the ability to recognise when an issue needs to be escalated
  • Experience within tertiary or international education would be advantageous but is not essential
  • Fluency in Mandarin or another East Asian language would be highly preferred

Why You’ll Love These Opportunities

  • Contribute to a positive and supportive experience for tertiary and international students
  • Work in a diverse and collaborative education environment
  • Gain experience across student services, admissions, and education administration
  • Enjoy varied work combining administration, stakeholder communication, and student support
  • Join supportive teams where accuracy, initiative, and excellent service are valued

If you’re an organised and adaptable administrator who enjoys working with people and contributing to a positive student experience, we’d love to hear from you.

To apply for these positions, please visit www.h2r.co.nz and refer to reference 1245036. For further information, please contact Priscila Arias on 09 368 7300. All applications will be acknowledged by email.

Apply Now