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About the role
Join a supportive and energetic Insurance Sales team. You’ll be the first point of contact for customers (via phone and digital channels), guiding them through their insurance options with care, accuracy, and a human touch. This is a great opportunity for someone with previous sales or customer service experience who thrives in a target-driven environment but also values doing right by the customer.

Benefits

• Life, trauma, income, and health insurance cover
• Travel insurance discount
• $500 annual wellbeing subsidy
• Additional leave benefits
• Annual health checks
• Plus much more!!

Duties

• Handle outbound calls to support customers with insurance needs
• Follow structured sales processes and compliance guidelines
• Manage leads and appointments using Salesforce and CXOne
• Provide accurate product information and maintain clear records
• Contribute to team KPIs and campaign goals
• Identify opportunities for improvement and share feedback

Skills & experience

• Previous sales or customer service experience
• Strong verbal communication and active listening skills
• Motivated, resilient, and target-driven
• Confident using multiple systems and managing your schedule
• Team player who brings energy and a positive attitude

About the company/Culture
Join a well-known life insurance provider with a strong reputation for customer care. You’ll be part of a passionate and driven contact centre team where success is celebrated, development is encouraged, and customers come first. The team culture is fun, fast-paced, and focused on results without losing the human connection.

How to apply
To apply for this role or find out more, please visit our website at www.h2r.co.nz and refer to reference number 1020723. For further information please contact Olivia Pearson on 021 027 56032 or olivia.pearson@h2r.co.nz.  All applications will be acknowledged by email.