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Opportunity to help support a large-scale piece of work within a supportive team

About the role
Support a major business initiative within a high-performing New Business team. Created to assist with increased workloads, this role offers the opportunity to contribute to a busy back-office function focused on delivering accurate and timely administration outcomes.

Working across multiple systems, you’ll be part of a collaborative team that prides itself on quality, efficiency, and service excellence. This role suits someone who enjoys detailed administration work and thrives in a fast-paced corporate environment.

Duties

• Review customer and policy files and update records accurately
• Match policies to the correct pricing and apply pre-approved quotes where required
• Manually issue policies that would normally be processed through automated systems
• Complete quality checks to ensure all information is correct prior to sign-off
• Enter and maintain information across multiple administration and policy systems
• Escalate complex or non-standard cases to senior team members
• Manage daily workloads and prioritise tasks to meet service standards

Skills & experience

• Demonstrated attention to detail and a high level of accuracy
• Previous administration experience within a corporate environment
• Experience working across multiple systems and databases
• Strong organisational skills with the ability to manage a high-volume workflow
• Able to clearly articulate previous administration experience and responsibilities
• Process-focused mindset with a commitment to quality and accuracy
• Experience within insurance, financial services, or a New Business environment would be advantageous

About the company/Culture
Join a well-established organisation with a strong reputation in the market and a collaborative, supportive team culture. You’ll be working alongside experienced leaders and subject matter experts who value accuracy, teamwork, and a willingness to learn. This is an excellent opportunity to gain exposure to a large corporate environment while contributing to a significant piece of work.

How to apply
To apply for this role or find out more, please visit our website at www.h2r.co.nz and refer to reference number 1123861. For further information please contact Kristen Burkett on 09 368 7300.  All applications will be acknowledged by email.